As CRC offers a complete range of data collection services throughout Canada, we can assist you in completing a survey whether it be on the telephone, on-site or on the Web. Data collection can be conducted in English or French. In its close to 40 years of experience, CRC has conducted hundreds of thousands of telephone interviews. Our telephone survey centre boasts:

• Approximately 200 CATI workstations in English and French Canada
• Predictive dialing
• Digitized voice recording
• Digital playback of commercials and other audio clips
• Remote monitoring for clients
• Rigid quality control through our supervisors' monitoring of a minimum of 10% of a study's interviews
• Training that is ongoing as well as specific to each project